1. Submit your maintenance request on Tenant Cloud.

 

2. The best way to submit multiple issues is to list them under one work order on Tenant Cloud.

 

3. All maintenance requests are processed in order of urgency and must be approved by the owner of the property.

 

4. If issues go beyond regular wear and tear, or it is determined to be caused by misuse or neglect by the tenant, you may be charged for the repair.

 

5. By placing a work order, you are giving our maintenance team permission to enter.